Western Youth Services

Outpatient Clinics

WYS provides mental, behavioral and emotional health services to more than 4,000 families annually at one of our four outpatient clinics in Anaheim, Fountain Valley, Santa Ana and Mission Viejo. In 2023 we’ve increased capacity by 30% and are opening a second clinic in Santa Ana. The clients served in these clinics are among the most vulnerable of our local population and are referred to us when facing crises. WYS provides outpatient services primarily for Orange County Medi-Cal eligible clients up to age 21. Individualized and solution-focused services are provided at a level, frequency and duration consistent with each client’s treatment goals. Services include but are not limited to clinical interventions, clinical and psycho-diagnostic assessment, family therapy, crisis intervention, treatment planning, discharge planning, case management, mediation support, Therapeutic Behavioral Services, peer support, and advocacy. In addition, collateral services may be provided to support and educate our client’s adult caregiver(s). These services are publicly funded.

One Door Any Door® Access Coordination

Western Youth Services’ One Door Any Door® Access Coordination program helps children, youth, and families overcome barriers to care through personalized support, navigation, and connection to critical behavioral health and community resources. Access Coordinators provide immediate support through screening, triage, skill-building, guidance, and supportive case management. Using a whole-person approach, they assess needs that extend beyond behavioral health—including physical health, housing, food, childcare, transportation, financial resources, and insurance—and help families access services that best meet their unique circumstances. Rather than simply providing a referral, Access Coordinators remain a consistent source of support throughout the navigation process. With extensive knowledge of community resources and eligibility requirements, they help families overcome barriers, navigate complex systems, and facilitate warm handoffs to care. Support continues for as long as needed to help families successfully connect with appropriate services. The program recognizes that a child's well-being is closely connected to the stability and well-being of the entire family. By addressing social determinants of health alongside behavioral health needs, One Door Any Door® helps close gaps in the service delivery system, strengthen protective factors, reduce the effects of toxic stress, and build resilience. While our primary focus is children, youth, and families seeking care, the One Door Any Door® model is designed to help anyone who comes to WYS seeking support—because every door should be a pathway to help. During FY 2025–26, Access Coordination served 1,034 individuals and families.

Behavioral Health & Wellness Training

Western Youth Services’ Behavioral Health & Wellness Training program equips professionals, organizations, schools, first responders, and community members with practical skills to recognize and respond effectively to behavioral health needs. Building on decades of WYS experience in children’s behavioral health and years of delivering large-scale community training initiatives throughout Orange County, our trainings translate behavioral health knowledge into practical strategies participants can use in their everyday work and interactions. Training topics include trauma-informed care, de-escalation, suicide prevention, Mental Health First Aid, resilience, youth and family engagement, compassion fatigue, behavioral health awareness, and other topics supporting healthier individuals and communities. Trainings can be customized based on an organization’s audience, setting, challenges, and goals and may be delivered in person or virtually. Through a fee-for-service model, WYS partners with schools, nonprofits, businesses, public agencies, first responders, and other organizations to strengthen the capacity of the people who interact with children, families, and community members every day.

Community Care Coordination (CCC)

Western Youth Services’ Community Care Coordination program provides Enhanced Care Management (ECM) to children, youth, and families with complex health, behavioral health, and social needs. The program helps families navigate systems of care and connects them with the services and resources they need to achieve greater stability and well-being. Through a dedicated care manager, WYS works alongside each family to identify needs, develop individualized goals, coordinate services, and reduce barriers to care. Support may include connections to medical and behavioral health care, housing and food resources, school and community supports, benefits, transportation, and other services that affect a family’s health and quality of life. During FY 2025–26, WYS served 1,021 children, youth, and family members through Community Care Coordination. Our relationship-based, trauma-informed approach recognizes that improving health means looking beyond a single need and helping families navigate the multiple systems and circumstances affecting their well-being.